Have you tried performing clean reinstallation on your Razer Synapse or tried repairing the app? The Razer Mamba Tournament Edition is compatible with Razer Synapse 3.0. And I'm not even sure if that's a good thing to use with these legacy products.Īny advice (other than buy something else)? LOL I saw there was a version 3 available, but when trying to download my PC froze. Sometimes it works, sometimes it doesn't but eventually it will freeze up my PC (running updated Windows 10).Īll drivers are up to date, including the Razer Synapse software version 2.21 Razer Synapse had a bunch of issues loading today (froze up my screen - which it does constantly), and has trouble loading the keyboard macros. Mamba Tournament RZ01-0137 and a Black Widow Stealth keyboard RZ03-0122. I apparently have a legacy keyboard & mouse that don't seem to be getting love anymore from Razer.

Thank you to my 'friend' for steering me in the RIGHT Logitech direction!. Logitech is the way to go! I have an AWESOME G502 HERO mouse with a Logitech G815 RGB Mechanical Gaming Keyboard (Linear keys) coming my way in 3 days! I found a sub-reddit where everyone is mad (like I am) - that Razer has (and will not be) including any additional legacy products to their Synapse 3.0 software - so either way I have to purchase new equipment to stop freezing and crashing due to lack of being able to make updates! Razer just officially lost me as a customer. Don't bother answering this post, haven't heard a peep from anyone in over 3 hours, the Razer Support form keeps saying 'network error' (that's on their end not mine), their chat system is completely useless with auto-bot responses that aren't helpful (I honestly don't believe any real people are working at Razer anymore, with the exception of their graphics & web departments who seem to be extremely busy updating and emailing me constantly!) LULīut.

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